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Frequently Asked Questions (FAQs)
Getting Started for Parents
What is Bambino?
Why should I connect my Facebook contacts to my Bambino account?
Do I need a Facebook Account to use Bambino?
How is Bambino different from existing solutions?
How much does Bambino cost?
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Getting Started for Sitters
How to use the Bambino App
How old do I have to be to join Bambino?
How do I set up my profile?
How Refer-a-Friend Works
How does payment work?
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For Users located in Charlotte, NC and Florida
What does Beta mean for Sitters? (Beta)
What happened to my Rewards? (Beta)
How much does Bambino cost? (Beta)
What are the rules for messaging? (Beta)
Can I speak with, message or meet a Sitter before booking? (beta)
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My child wants to be a sitter on Bambino, is this allowed?
How do you vet your sitters?
Do you provide babysitters?
Do I need to tip my babysitter?
Can I change the rate I pay my babysitter?
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How is my Star Rating Calculated?
It's been 3 business days and I haven't been paid, what do I do?
What do I do if a parent has not confirmed a sit I accepted?
Can I charge more for multiple kids?
How to create a recurring event in your calendar
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Managing Your Account
I forgot my password, what do I do?
How do I hide, deactivate, or delete my account?
How do I redeem my 'Refer-a-Friend' Credits/Rewards?
How do I update my phone number, name, birthdate or remove children?
COVID-19 Vaccination and Antibody Status
How do I contact Bambino?