How is my Star Rating Calculated?

Modified on Fri, 20 Jan 2023 at 03:00 PM

The Star Ratings are calculated using a multi-part rating system that allows parents to rate their Sitter in five key areas. After significant input from the community, we found these five categories to be the most important to our parents when defining what makes a Bambino Sitter great!

  • On-Time Arrival - Did you arrive on time?
  • Communicated Well - Did you communicate with the parents before and during the booking?
  • Engaged Kids - Did you engage with the kids and avoid screen-time (on your personal phone and also the family's devices?
  • Followed Instructions - Did you ask for and follow special instructions and household rules?
  • Cleaned Up - Did you make sure the kids picked up after themselves and help to clean up after mealtimes?

In some cases, not every category is relevant to the booking. That’s ok, parents can skip those categories and it will not negatively affect your cumulative score.  

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article