How do you screen parents?

In the Bambino community, our aim is to establish solid connections between neighborhood parents and sitters. Bambino is all about making these connections easier, convenient, and safer. We firmly believe that trust is nurtured through physical and social proximity, and our goal is to create a community where neighbors and friends validate each other.

Make Connections and Stay Informed 

• Connect with Friends on the App: By linking your phone contacts and browsing the Community tab, you can add friends to your Favorites, helping you see any mutual connections with families requesting your services.
• Check Parent Verification: Look to see if the parent has previously completed a sit through the app with another Bambino Sitter.
• View Essential Information: Review the parent’s name and address before accepting a sit request.
• Provide Feedback: After ending the sit, submit feedback about your experience. Any negative feedback is carefully reviewed by our Bambino Member Care Team.
• Opt-Out Option: If you prefer not to sit for a family again, choose the "thumbs down" option, hiding your profile from the family’s future searches.
  
  

Additional Security Checks for Parents 

• Selfie-ID Verification (through Stripe): Parents must pass selfie-verified ID verification by submitting a photo of their driver's license or passport along with a selfie.
• Family Watchdog Sex Offender Check: All registered parents and sitters are screened for possible matches in the sex offender database. Any match leads to an immediate flag, block, and alert.
• Cell Phone Verification: New parents must verify their cell phone numbers by entering a six-digit code sent by Bambino.
  
  

Safety Best Practices for Sitters 

• Avoid Depositing Checks: Never deposit a check for a parent. All payments should be processed through the app.
• Keep Your Contact Information Private: Refrain from sharing your mobile number or personal details until a booking is confirmed. Remember, you can use the in-app chat to communicate!
• Be Alert and Report Concerns: If anything feels off, immediately get in touch with us at [email protected].
  
  

At Bambino, we prioritize your safety and security. You’re not just sitters; you’re a valuable part of the Bambino family. We’re always here to support and assist you, ensuring your Bambino experience is safe, secure, and enjoyable! 

Here at Bambino, if you need to talk to us, we want to talk to you. Reach a member of our team directly here: (844) 622-6246 and one of our team members will assist you. We are available Mon - Fri from 9am-5pm EST.