How does payment work?

Modified on Tue, 05 Mar 2024 at 10:30 AM

How does payment work on Bambino?


Setting Up Payments:

On Bambino, all transactions are cashless and handled securely within the app! To set up your payment preferences, head to your “My Account” tab and click on “Set Up My Payment Account.” Have any questions about Stripe, our payment processor? Check out their FAQ here.


Viewing Transactions:

After setting up your Stripe account, you can easily track your earnings under the “My Payments” section.


Note: It’s against Bambino’s policy for Sitters to request or receive payment outside the app. This is to ensure both parties have a secure and trustworthy payment experience.


How Much Will I Earn?


You have the freedom to set your own rates on Bambino! If you’re unsure about what to charge, use the helpful chart within the app to find a suitable rate based on your area and experience. To modify your rate, go to “My Account” and then click “My Hourly Rate.” Remember, any changes will only apply to future sits.


When Will I Receive Payment?


Get paid effortlessly after each sit. Parents will confirm and complete your payment, which will then be automatically deposited into your bank account within 2-5 business days. For a quicker payout, opt for Stripe’s “Instant Payment” option for a nominal fee (availability may vary).


In cases of bookings over the weekend, expect your payment by Wednesday evening if confirmed promptly by Parents. Delays may occur due to bank holidays or certain payment methods, but ensuring your account info is accurate helps avoid additional delays.


Haven’t Been Paid in Over 5 Business Days?


No worries, Bambino ensures you’re paid for your services. We actively monitor unpaid reservations and send reminders to Parents for pending payments. In the event of a delay beyond 5 business days, drop a message at support@bambinositters.com, and we’ll promptly sort it out for you. At Bambino, your peace of mind and convenience are paramount!


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