How do I block my profile from a specific parent?

Sometimes, for various reasons, you might need to block a parent. No worries, we’ve got you covered! Here’s a quick guide to help you navigate through the process smoothly:

Via the Parent Profile:

1. Head over to the Community tab and tap on the parent’s profile.
2. Click the Message icon at the top left corner.
3. Spot the 3 dots at the top right corner? Tap it!
4. Tap “Block” and confirm. All done! 
   
   

Via Direct Message with the Parent:

1. Open the conversation with the parent.
2. Tap the 3 dots at the top right corner.
3. Tap “Block” and confirm. Easy peasy! 

Changed Your Mind? Unblock a Parent: 

If you need to unblock a parent, it’s just as simple!

1. Visit the “Blocked Profiles” tab in My Account.
2. Tap "Unblock" on the profile. Voila, they are unblocked!
   
   

Note: Swiping left on the conversation in the Messages tab will only block messaging. Parents will still be able to send you requests.

Encountering Issues? 

For the comfort and safety of both sitters and parents, we have chat rules. If you can’t message the parent and the Message icon is missing, don’t hesitate to shoot an email to [email protected]. We’re here to assist you in blocking a user from viewing your profile.

Your Comfort is Our Priority! 

At Bambino, we want to ensure that you have the best experience. If you need further assistance or have any concerns, always feel free to reach out. Your peace of mind and safety are paramount to us!