Can I speak with, message or meet a Sitter before booking?

Modified on Fri, 20 Jan 2023 at 02:40 PM

It's not uncommon for parents to want to meet with Sitters before they leave their kids with them. 

  • In those cases, we suggest putting out a request for one hour when you'll be home. In the 'Special Instructions' of the request on the first Booking screen, let the selected Sitters know that you would like to schedule a meet and greet. Oftentimes parents will do this with a handful of sitters and then add them to their favorites so they can easily request them in the future.

  • You can also submit a request for a specific date in the future when you will need a sitter and in the 'Special Instructions' box you can request that sitter be available for a meet and greet in the evening/weekend leading up to the sit.  

  • Another option is to message a sitter through the app to arrange a time to meet.  If you speak or meet and decide they are not a good fit, you can cancel the reservation and submit a new request. For safety reasons, a sitter-parent relationship must meet certain criteria before either can start a chat. Please read this FAQ on chat rules for Basic and Premium Parents.

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