Chat Rules

Modified on Tue, 08 Nov 2022 at 09:46 AM

Safety Check for All Users:

 

All users must meet one of the following safety checks in order to start a chat or reply to a message: 

1) complete IDV or 2) user was verified (completed at least one booking) prior to the launch of IDV.

 

For Sitters:

 

A Sitter can start a conversation with a Parent if:

  • The Sitter and Parent favorite each other within Bambino.

  • The Sitter was requested by a parent and the parent has passed Bambino's ID verification process and completed at least one booking. 

  • The Sitter was added by the parent to the sit request and not auto-suggested.

  • The Parent confirmed the sitter for a booking

 

 

For Parents:

 

Premium Parents can start a conversation with any sitter after going through a safety and Identity Verification Check. Sitters can only respond to the chat if they have completed IDV or have completed at least one booking.

 

A Parent can start a conversation with a Sitter if: 

  • The Sitter and Parent favorite each other within Bambino.

  • The Parent has a confirmed booking with the sitter.

  • The parent is parent has passed Bambino's ID verification process and completed at least one booking.


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