Safety Check for All Users:
All users must meet one of the following safety checks in order to start a chat or reply to a message:
1) Complete identity verification or 2) User was verified (completed at least one booking) prior to the launch of the identity verification process.
For Sitters:
A Sitter can start a conversation with a Parent if:
The Sitter and Parent favorite each other within Bambino.
The Sitter was requested by a parent and the parent has passed Bambino's ID verification process and completed at least one booking.
The Sitter was added by the parent to the sit request and not auto-suggested.
The Parent confirmed the sitter for a booking
For Parents:
Premium Parents can start a conversation with any sitter after going through a safety and Identity Verification Check. Sitters can only respond to the chat if they have completed IDV or have completed at least one booking.
A Parent can start a conversation with a Sitter if:
The Sitter and Parent favorite each other within Bambino.
The Parent has a confirmed booking with the sitter.
The Parent has passed Bambino's ID verification process and completed at least one booking.
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