Can I still use Bambino if my child is ill?

Modified on Fri, 24 Mar 2023 at 11:53 AM

As parents ourselves, we know that kiddos all get sick from time to time. And it is usually the most inconvenient time for Parents! At Bambino, we are here to help foster solutions to the tough situations we find ourselves in. In that spirit, we do allow Parents to book Sitters when a child has fallen ill with a minor illness. We ask that Parents disclose that information in the Special Instructions section when they are booking the sit. 

However, symptoms of an illness can come on suddenly and there may be a time that you have confirmed a booking and your little one comes down with the sniffles the day of! In those cases, we require that Parents use our in-app messaging to disclose that information to their Sitter. It is their choice to then cancel the booking without penalty. In these tough situations, we urge Parents and Sitters alike to be understanding of one another’s needs and safety. If your Sitter does cancel, we are happy to help you create a new request! Email our Member Care Team for assistance:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article