For Parents

Our Commitment to Safety at Bambino
At Bambino, we understand that choosing a babysitter is an important decision. That’s why we emphasize the power of community—trustworthy friend recom...
Wed, 12 Mar, 2025 at 12:36 PM
How can I tip my babysitter?
At Bambino, tips are always appreciated but never expected. Sitters set their own rates to keep things simple and transparent. When your booking ends, just...
Wed, 12 Mar, 2025 at 12:38 PM
What happens if I need to cancel a booking?
We get it—life happens! If you need to cancel, no worries. Just try to give your Sitter at least 24 hours' notice. If you cancel within 24 hours, th...
Wed, 12 Mar, 2025 at 12:39 PM
Can I change the rate I pay my babysitter?
Our Sitters set their own hourly rates, and the app takes care of the rest. Rates can’t be changed, but if your Sitter went above and beyond, you’re welco...
Wed, 12 Mar, 2025 at 12:40 PM
What is the Parent Premium Membership?
With Premium, you unlock our most convenient booking features: Same-Day Booking: Need a last-minute Sitter? Only Premium members can book day-of. Lo...
Wed, 7 May, 2025 at 2:18 PM
How can I use my FSA card to pay for Bambino?
Good news! You can use your FSA card for Bambino bookings when childcare is needed for work—whether your little one is feeling under the weather or daycare ...
Wed, 12 Mar, 2025 at 12:43 PM
How do I claim childcare expenses for sits booked through Bambino?
No Stress, No Hassle! At Bambino, we ensure Sitter income reporting follows all state and federal guidelines. If you need documentation for a childcare ...
Wed, 12 Mar, 2025 at 12:44 PM
How can I change the start time of a confirmed sit?
Need to Tweak the Start Time? No Problem! If things have changed and you need to adjust the start time, we’re here for you. While the app doesn’t let yo...
Wed, 12 Mar, 2025 at 12:44 PM
Can I contact a Sitter who has accepted my request before confirming?
We understand how important it is to feel confident in your choice of Sitter. Bambino connects you with vetted, trusted Sitters right from your own communit...
Wed, 12 Mar, 2025 at 12:44 PM
Does My Usual Sitter Need the Bambino App?
We believe everyone could use a little Bambino in their lives! If you’d like to book and pay your Sitter through the app, inviting them is easy. Simply ...
Wed, 12 Mar, 2025 at 12:45 PM