Thank you for taking a moment to review these best practices. Reliable communication helps Families feel confident when booking care and helps Sitters build strong, lasting relationships within the Bambino community.

Please confirm that you understand and can commit to the following:

Before Accepting a Booking

☐ I will only accept bookings when I am confident I can be available and complete the sit as scheduled.

☐ I will review the booking details, including date, time, location, and any notes from the Family before accepting.

☐ I understand that accepting a booking creates a commitment to the Family who is counting on me.

If Something Changes

☐ I will communicate with the Family as soon as possible if an unexpected situation affects my ability to complete a booking.

☐ I will always cancel through the Bambino app if I cannot attend a confirmed booking.

☐ I understand that sending a message alone does not officially cancel a booking — completing the cancellation in the app ensures the Family is properly notified.

During the Booking Process

☐ I will arrive on time and communicate proactively if I experience a delay.

☐ I will respond to messages from Families in a timely manner.

☐ I will make every effort to provide the dependable, positive experience Families expect from Bambino Sitters.

My Commitment

☐ I understand that Families use Bambino because they trust Sitters to honor confirmed bookings.

☐ I understand that continued reliability concerns may impact my ability to accept bookings on Bambino.

☐ I am committed to following these expectations moving forward.