Kids and colds – a timeless duo! At Bambino, we totally get it. Those tiny noses start running, usually just when you’ve got something super important going on. Don’t worry – we’re here to help!
Here's how Bambino works when the sniffles strike:
- Minor Illnesses: If your child has a minor illness and you'd like to book a sitter, please be upfront. Pop a note in the 'Special Instructions' during booking, so your sitter knows the situation and can come prepared.
- Sudden Symptoms: Sometimes, those little colds creep up out of nowhere, especially after you've confirmed a booking. If this happens, please let your sitter know ASAP through our in-app messaging. Remember, it's up to the sitter to decide if they’re comfortable going ahead with the booking. If they opt out, they can cancel without any penalties.
- Empathy is Key: We encourage understanding and empathy between parents and sitters. After all, it’s all about ensuring everyone is safe and sound.
If you’re ever in a bind due to last-minute cancellations, give us a shout! Our Member Care Team is ready to help you create a new request. Reach out at email@example.com.
Remember, every sneeze and sniffle is a chance for a little extra TLC. Stay well and warm!