Can't receive the 6-digit verification code? No worries, we’ve got your back!
Sometimes, it's just a little hiccup in the network or connection. Give it another go when you're hooked up to strong WiFi or have a solid cellular signal. Remember, the access code is like a fresh-baked cookie – good for just 5 minutes. So hang tight for a couple of minutes after hitting 'Verify' to get your code before asking for a new one. For everyone’s safety (yours especially!), we keep codes away from phone and email chats.
Pro-Tip for a Smooth Entry:
Enable the auto-fill verification codes feature on your phone. It's like having a VIP pass to your favorite concert! Need help setting it up? Check out these instructions for Apple and Android devices:
Not Getting Texts from Us?
We send all of our Bambino alerts from the number 269-05. Some carriers, though, might be giving us the silent treatment. Test it out by texting "Start" to 269-05. No reply? Your carrier might be blocking these messages. Learn more about it here and get back to connecting with your favorite sitters or families in no time!
At Bambino, we’re all about keeping things breezy and easy. Any more troubles, just reach out. We're here, always ready to lend a hand or an ear!
Here at Bambino, if you need to talk to us, we want to talk to you. Reach a member of our team directly here: (844) 622-6246 and one of our team members will assist you. We are available Mon - Fri from 9am-5pm EST.
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