After each completed booking on Bambino, Parents have the opportunity to rate and recommend their Sitter.
Parents can rate their Sitter in several categories, including:
- On-time arrival
- Communication
- Kid engagement
- Following instructions
- Cleanup
Ratings and reviews help other families make informed Sitter selections and help Bambino maintain a trusted community of Parents and Sitters. We encourage Parents to leave accurate, honest, and constructive feedback after each booking.
Parents can also mark feedback as private. Private feedback is reviewed by the Bambino Member Care team, and the team may follow up to gather additional details about the booking when needed.
Reporting a concern:
If you need to report a concern about a Sitter, you can tap the three dots in the top-right corner of a Sitter card and select Report. This will generate a report for the Member Care team to review.
For emergencies or immediate safety concerns, always contact local authorities first by calling 911.
Still need help? Our team is here for you.
support@bambinositters.com
(844) 622-6246
Monday–Friday, 9am–5pm EST