Support Portal

Getting Started 13

• What is Bambino?
• Why should I connect my Facebook contacts to my Bambino account?
• Do I need a Facebook Account to use Bambino?
• How is Bambino different from existing solutions?
• How much does Bambino cost?

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For Parents 25

• My child wants to be a sitter on Bambino, is this allowed?
• How do you vet your sitters?
• Do you provide babysitters?
• Do I need to tip my babysitter?
• Can I change the rate I pay my babysitter?

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For Sitters 15

• How much do I get paid when I sit?
• When do I get paid?
• How do I get paid?
• What is the Bambino Rewards program?
• Can I change the rate I charge?

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Managing Your Account 5

• How do I update my profile information?
• I forgot my password, what do I do?
• How do I hide, deactivate, or delete my account?
• How do I redeem my 'Refer-a-Friend' Credits/Rewards?
• How do I update my phone number, name, birthdate or remove children?

Contact Us 1

• How do I contact Bambino?