For Users located in Charlotte, NC and Florida

FAQs for Beta Users. Bambino is testing new features! Sitters and Parents located in Charlotte, NC and Florida are automatically using Beta.

What does Beta mean for Sitters? (Beta)
We're thrilled to announce we are testing a new and improved Bambino in Charlotte, NC and throughout Florida. The new changes will make it even easier ...
Wed, 8 Dec, 2021 at 11:52 AM
What happened to my Rewards? (Beta)
Sitter Rewards Program With the launch of our Beta app, we will be eliminating the Sitter rewards program. The rewards program was designed to give Sitters...
Wed, 8 Dec, 2021 at 11:52 AM
How much does Bambino cost? (Beta)
Bambino is completely free to use for both Sitters and Parents. Sitter and Parents can download Bambino from the app store and set up a Bambino account for ...
Wed, 8 Dec, 2021 at 11:52 AM
What are the rules for messaging? (Beta)
Safety Check for All Users: All users must meet one of the following safety checks in order to start a chat or reply to a message:  1) complete IDV or ...
Wed, 8 Dec, 2021 at 11:52 AM
Can I speak with, message or meet a Sitter before booking? (beta)
It's not uncommon for parents to want to meet with Sitters before they leave their kids with them.  In those cases, we suggest putting out a request...
Wed, 8 Dec, 2021 at 11:52 AM
How does sitter payment work? (Beta)
Premium Parents can now pay Sitters outside the app with cash, through platforms like Zelle or whatever other means the Sitter and Parent agree upon. All Pa...
Fri, 25 Mar, 2022 at 2:59 PM
What is the Parent Premium Membership? (Beta)
As a Premium Member, you’ll enjoy the following features: Unlimited Chat - Want to chat with sitters before you request them? Now you can!  Same-D...
Wed, 8 Dec, 2021 at 11:52 AM
How do I change or cancel my Parent Premium Membership? (Beta)
To change or cancel your Parent Premium membership, please follow these instructions.  Navigate to My Account Click Cancel My Membership Click Cancel Y...
Wed, 8 Dec, 2021 at 11:58 AM
What will happen to my Parent Insider Membership? (Beta)
With the launch of Bambino Beta, the Insider Membership will end on November 30, 2021. Through November 30, 2021, all Insider members will benefit from $0 c...
Wed, 8 Dec, 2021 at 11:53 AM