For Users located in Charlotte, NC and Florida

FAQs for Beta Users. Bambino is testing new features! Sitters and Parents located in Charlotte, NC and Florida are automatically using Beta.

What does Beta mean for Sitters? (Only for users in Florida & Charlotte, NC)
We're thrilled to announce we are testing a new and improved Bambino in Charlotte, NC and throughout Florida. The new changes will make it even easier ...
Tue, 23 Aug, 2022 at 3:12 PM
What happened to my Rewards? (Only for users in Florida & Charlotte, NC)
*Not located in Charlotte, NC or Florida? Parents, please see this FAQ and Sitters, please see this FAQ to better answer your questions regarding the Reward...
Tue, 23 Aug, 2022 at 3:23 PM
How much does Bambino cost? (Only for users in Florida & Charlotte, NC)
*Not a user in Florida or Charlotte, NC? Please see this FAQ to better answer your question. Bambino is completely free to use for both Sitters and Pare...
Tue, 23 Aug, 2022 at 3:29 PM
What are the rules for messaging? (Only for users in Florida & Charlotte, NC)
*Not a user in Florida or Charlotte, NC? Please see this FAQ to better answer your question. Safety Check for All Users: All users must meet one of ...
Tue, 23 Aug, 2022 at 3:49 PM
Can I speak with, message or meet a Sitter before booking? (Only for users in Florida & Charlotte, NC)
It's not uncommon for parents to want to meet with Sitters before they leave their kids with them.  In those cases, we suggest putting out a request...
Tue, 23 Aug, 2022 at 3:13 PM
How does sitter payment work? (Only for users in Florida & Charlotte, NC)
*Not located in Florida or Charlotte, NC? In-app payment is the ONLY option for users outside of Charlotte, NC or Florida.  Parents in Charlotte, NC and...
Tue, 23 Aug, 2022 at 3:46 PM
What is the Parent Premium Membership? (Only for users in Florida & Charlotte, NC)
As a Premium Member, you’ll enjoy the following features: Unlimited Chat - Want to chat with sitters before you request them? Now you can!  Same-D...
Tue, 23 Aug, 2022 at 3:14 PM
How do I change or cancel my Parent Premium Membership? (Only for users in Florida & Charlotte, NC)
To change or cancel your Parent Premium membership, please follow these instructions.  Navigate to My Account Click Cancel My Membership Click Cancel Y...
Tue, 23 Aug, 2022 at 3:15 PM