Rest assured, you will always receive payment for sits completed through the app (excluding cash or payments processed outside of the app) and we're on top of it!  Bambino sends the parent a payment reminder text around noon the day following the sit.  We review all completed and un-paid reservations daily (Monday-Friday) and follow up personally if payment still remains pending after 24 hours.  If we have been unable to reach the parent we will reach out to you (the Sitter) to verify that the sit did occur and we will attempt to process the payment on behalf of the parent. 


If it has been over 3 business days* (excluding Saturday/Sunday) and you have not heard from us, please reach out to support@bambinositters.com and we'll get this taken care of for you.  We've got your back!  


**What is a business day?

A business day is Monday through Friday, excluding Saturday and Sunday and bank holidays. Most financial institutions follow the Federal Reserve System's holiday schedule. Please allow one additional day for bank holidays. Here is the holiday schedule for 2022. 

Holiday    2022 

New Year's Day    January 1*

Martin Luther King, Jr's Day    January 17

Washington's Birthday (President's Day)    February 21

Memorial Day    May 30

Juneteenth    June 19*

Fourth of July    July 4

Labor Day    September 4

Indigenous People's Day    October 10

Veterans Day    November 11

Thanksgiving Day    November 24

Christmas Day    December 25*


*If a holiday occurs on a Sunday, the bank will be closed the following Monday.


Thank you for being a Sitter with Bambino!