How much do I get paid when I sit?
Bambino supports you in building your business as a sitter. You set your rate so you know exactly how much you will earn for each sit. If you’re unsure of what to charge, utilize the chart provided in the app to determine what amount is typically charged in your area, keeping in mind your experience level.
To change your rate: Click the “My Account” tab in the bottom right of the app. From there, look for the “My Hourly Rate” button and click that. This screen will let you change your hourly rate and provide you with helpful information about the rate you are charging.
NOTE: If you change your rate, it will only affect future sits. Confirmed sits are locked in at your current rate.
When do I get paid?
Once the Parent confirms your payment, it will be processed immediately through Braintree, which is the leading mobile payment processor, and deposited within 3 business days** into your bank account depending on which selection you chose.
If you babysit between Friday evening through Sunday, your payment should be deposited no later than Wednesday evening. If you complete a sit in the evening, the first business is the following day. Bank holidays will delay payments. If a parent pays with American Express, it could delay the payment by a day.
Please confirm your account information is entered correctly. You can verify this by selecting: My Account > Payments.
It's been 3 business days and I haven't been paid, what do I do?
Rest assured, you will always receive payment for sits completed through the app and we're on top of it! Bambino sends the parent a payment reminder text around noon the day following the sit. We review all completed and un-paid reservations daily (Monday-Friday) and follow up personally if payment still remains pending after 24 hours. If we have been unable to reach the parent we will reach out to you (the Sitter) to verify that the sit did occur and we will attempt to process the payment on behalf of the parent.
If it has been over 3 business days** and you have not heard from us, please reach out to email@example.com and we'll get this taken care of for you. We've got your back!
**What is a business day?
A business day is Monday through Friday, excluding Saturday and Sunday and bank holidays. Most financial institutions follow the Federal Reserve System's holiday schedule. Please allow one additional day for bank holidays. Here is the holiday schedule for 2022.
New Year's Day January 1*
Martin Luther King, Jr's Day January 17
Washington's Birthday (President's Day) February 21
Memorial Day May 30
Juneteenth June 19*
Fourth of July July 4
Labor Day September 4
Indigenous People's Day October 10
Veterans Day November 11
Thanksgiving Day November 24
Christmas Day December 25*
*If a holiday occurs on a Sunday, the bank will be closed the following Monday.
Thank you for being a Sitter with Bambino!