Support Portal

No, Bambino is a platform for traditional babysitting services where parents request a childcare provider to care for their own children in their home. Sit...

"Awaiting parent confirmation" means that we have texted the parent to notify them that you have accepted the request and you are now waiting for ...

Our community is built on the goal of connecting neighborhood parents with neighborhood sitters. Bambino is a tool to make these connections easier and more...

Elite Sitters are our most reliable, engaged, and highly rated sitters.  You will receive an emailed invitation from support@bambinositters.com with a ...

With our latest update, we have added a multi-part rating system that allows parent to rate their sitter in five key areas. After significant input from the...

Rest assured, you will always receive payment for sits completed through the app and we're on top of it!  Bambino sends the parent a payment reminder t...

We know that it can be a little tricky to delete a recurring event and we hope to improve the calendar function in the near future.  Until then, you should ...