For Parents
We get it, sometimes your plans change and you need to cancel. It happens to everyone. In the event you need to cancel, we ask that you give your sitter as ...
Wed, 11 Dec, 2019 at 8:24 AM
Sometimes you may have an event that requires multiple sitters. In cases such as this, simply make one request and select all the sitters you might be inter...
Fri, 12 Oct, 2018 at 1:33 PM
Unfortunately, we are not able to provide you with Bambino's EIN, as Bambino is not the child care provider. Rather, Bambino is a platform that enables...
Tue, 17 Mar, 2020 at 10:55 AM
Suggested Sitters is a program designed to help you find an available sitter faster and easier than ever before. Through a unique alogrithm, Bambino looks a...
Thu, 5 Dec, 2019 at 1:59 PM
Yes! You can definitely use Bambino while traveling. In order to create a request in a new city/town you simply need to change your home address in the app...
Mon, 16 Dec, 2019 at 12:57 PM
Yes! You and your partner can both be logged into a single account on multiple devices. The second parent will enter the phone number associated with the m...
Wed, 8 Jan, 2020 at 11:07 AM
We understanding finding the right Sitter for your family is important and we strive to connect parents with local, vetted Sitters recommended by their frie...
Thu, 9 Jan, 2020 at 6:04 PM
It's not uncommon for parents to want to meet with sitters before they leave their kids with them. In those cases, we suggest putting out a request for...
Wed, 22 Jan, 2020 at 12:47 PM
You are unable to change the details of a request once submitted or confirmed BUT you can adjust both the start and the end times when you choose to "E...
Wed, 22 Jan, 2020 at 3:39 PM
I apologize for the confusion. When a sitter accepts a request it triggers a text message to alert the parent. If the sitter changes her response to decline...
Wed, 22 Jan, 2020 at 5:21 PM