Premium Parents can now pay Sitters outside the app with cash, through platforms like Zelle or whatever other means the Sitter and Parent agree upon. All Parents will still have the option to pay through the app, so Sitters can still get paid through direct deposit or Venmo. If a sitter has a preferred method of payment (either Cash or In-app), they can add that to their bio or message the parent. 


Cash Payment

We are excited to now offer cash payments outside the app. For payments completed outside the app, we recommend having the payment happen before the sitter leaves the location of the sit.


In-app Payment

Once the Parent confirms your payment, it will be processed immediately through Braintree, which is the leading mobile payment processor, and deposited within 2-3 business days into your Venmo or bank account depending on which selection you chose. 


If you babysit between Friday evening through Sunday, your payment should be deposited no later than Wednesday evening.  If you complete a sit in the evening, the first business is the following day.  Bank holidays will delay payments. If a parent pays with American Express, it could delay the payment by a day. 


Sitter Payment Helpful Hints


  • If you are a Sitter, please confirm your account information is entered correctly.  You can verify this in Bambino by selecting: My Account > Payments
  • If you have selected Venmo as your payment source,  please make sure your email address or cell phone number is verified with your Venmo account or Venmo will not allow the deposit. Use this link to understand how to verify your Venmo account: https://help.venmo.com/hc/en-us/articles/209690078-Phone-and-Email-Verification.