Safety Check for All Users:


All users must meet one of the following safety checks in order to start a chat or reply to a message: 

1) complete IDV or 2) user was verified (completed at least one booking) prior to the launch of IDV.


For Sitters:


A Sitter can start a conversation with a Parent if:

  • The Sitter and Parent favorite each other within Bambino.
  • The Sitter was requested by a parent and the parent has passed Bambino's ID verification process and completed at least one booking. 
  • The Sitter was added by the parent to the sit request and not auto-suggested.
  • The Parent confirmed the sitter for a booking



For Parents:


Premium Parents can start a conversation with any sitter after going through a safety and Identity Verification Check. Sitters can only respond to the chat if they have completed IDV or have completed at least one booking.


A Parent can start a conversation with a Sitter if: 

  • The Sitter and Parent favorite each other within Bambino.
  • The Parent has a confirmed booking with the sitter.
  • The parent is parent has passed Bambino's ID verification process and completed at least one booking.