Rest assured, you will always receive payment for sits completed through the app and we're on top of it! Bambino sends the parent a payment reminder text around noon the day following the sit. We review all completed and un-paid reservations daily (Monday-Friday) and follow-up personally if payment still remains pending after 48 hours. If we have been unable to reach the parent we will reach out to you (the Sitter) to verify that the sit did occur and we will attempt to process the payment on behalf of the parent. If it has been over 48 business hours (excluding Saturday/Sunday) and you have not heard from us, please reach out to firstname.lastname@example.org and we'll get this taken care of for you. We've got your back!